Important Notice: Final Sale Policy Update Starting May 1

Recently, as my shop has received more orders, I have also started to experience more irresponsible buying behaviour.

For example, some buyers are unsure which item they prefer. Instead of asking me for comparison photos or additional details before purchasing, they order two or three items, or sometimes all of the items they are considering, and then keep one while returning the rest after receiving them.

Some buyers are also unsure about their size, or do not take the time to carefully measure and confirm their size before ordering. Instead, they order several sizes, such as 54 mm, 56 mm, 58 mm, and 60 mm, then keep the one that fits and return the rest.

Many buyers may not realize that even when the buyer pays the original shipping and return shipping, the seller still loses money. Returns also create a significant amount of extra work, time, cost, and stress for a small shop.

About 99% of the items in my store are final sale, with no returns, no exchanges, and no refunds. This is clearly stated before purchase. In the past, I have often agreed to returns and refunds because I wanted to provide kind and helpful customer service, especially when a buyer truly had a sizing issue.

However, this kindness was never intended to be used as a way to casually order multiple items and return the unwanted ones.

Starting May 1, if an item is marked final sale, then it is final sale.

For the exceptions where I agree to accept a return on a final-sale item, the refund will normally be issued as store credit only.

If a cash refund is required, a 3% restocking fee will apply to help cover non-refundable processing fees, labour, packaging, and administrative costs.

Thank you very much for your understanding.